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The Knot Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 23 reviews)

Category: Wedding Websites (AKA Online Wedding Planners)
Website: http://www.theknot.com

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Do not advertise with them!
19 May 2015
Reviewer: Happynathan from Phoenix, AZ

62 of 123 people found this review helpful

Wedding Planning Features:
Post-Wedding Features:
Themes / Layouts Available:
Help Files / Technical Support:
Ease of Use / Navigation:
Value for Money:
Overall Star Rating:

I am a small local entertainer. I went to theknot.com to advertise my company to try to bring in more wedding clients. They told me that their advertisers receive on average, 10-20 contacts from brides per month which would be awesome for me!

I signed the contract and went to work! I built my page, hours of time, but it ends up, any person who would be interested in seeing my page would have to click through at least 12 different links before they found me! I couldn't even find myself on the website without calling them for help!

In the end I hit financial crisis about 4 months into the year contract. I called them and told them that I was having severe difficulties and asked for a solution to get out of the contract early. I offered a settlement so they would receive at least some of the contracted amount.

Their response was cold and heartless. They were completely inflexible. Finally I told them to go F themselves. Even after that they continued running my add whether I wanted them to or not! And they continued billing me whether I paid them or not! For another 8 months this went on! Now they are sending me to collections for the entire amount of the contract.

Do you know how much business their advertising brought to me after an entire year? 1 phone call! And that was just a casual looker.

This company is complete bull! DO NOT ADVERTISE WITH THEM!

In summary, I would not recommend The Knot to a friend.

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