tech support non-existent 25 September 2012 Reviewer: 648jess from everett, wa
245 of 457 people found this review helpful
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The knot.com is ok, we created a nice wedding website for our wedding guests. The layouts were pretty generic but easy to use.
My one major complaint is their response to technical glitches. I was working on our website and an entire page disappeared. Normally not a big deal but my fiance had spent a lot of time creating links to other pages for our guests to view. All of the information and links he had labored over had completely disappeared. The knot.com kept claiming that they were working on it but did nothing to recover the lost information so he had to do the whole thing over again. I was working on our seating chart and the tables kept defaulting to having chairs at the end of the table, which i didn't want. So every time I closed the chart and reopened it I had to reconfigure the tables otherwise the chart was unreadable. I contacted IT again and they told me they received the email but so far have done nothing to keep this from happening. Kind of annoying....
In summary, I would not recommend The Knot to a friend.
